About Dogwood Designs
Dogwood Designs is a regional Custom Sign Maker, operated
and owned by Joan Roseberry and staff. They design and produce
logos, marquee signs, stencil lettering on doors, and landmark
signs for Business Parks, Banks (Bank of America in particular),
and Shopping Centers through out North and South Carolina.
Work Done
Dogwood Designs, being a small enterprise, has no permanent
IT staff. Sai Tech was called upon for technical support for
network and system administration.
Typical services include phone evaluations of acute problems
to trouble shoot those that can be fixed in a timely manner
by walking the client through the process or to recommend
appropriate servicing, including onsite visits. Dogwood Designs
recently underwent Memory Upgrades and System Re-builds on
all of their equipment to correct a software corruption problem,
created prior to taking over their account, which was causing
the system to lock up while performing.
After going over the procedures for backing up all of the
clients data we proceeded to do a Format and Reinstall of
the Operating System and Software including proprietary programs.
Due to our quick response time we were able to have the Client
up and running in a short few hours.
Included in our assessment was a system for reducing hardware
expenditures, increasing utilization of existing equipment,
and optimizing network administration. We also perform training
on various hardware and software systems to increase office
efficiency.
